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KRASCOM

PRIVACY POLICY

Krascom Enterprise Ltd
Last Updated: 08/08/2025

1. Introduction

Krascom Enterprise Ltd (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our clients. This Privacy Policy explains how we collect, use, store, and protect your information when you use our luxury car rental services, including vehicle delivery to your chosen location.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

  • Full name

  • Date of birth

  • Driver’s license details

  • Government-issued identification

  • Contact details (phone number, email address)

b. Rental & Delivery Information

  • Pickup and delivery address

  • Rental dates and times

  • Vehicle preferences

  • Booking and rental history

c. Payment Information

  • Billing address

  • Payment method details
    (Payment information is processed securely through third-party payment providers; we do not store full card details.)

d. Communication Data

  • Messages, emails, or phone communications with us

  • Customer support inquiries

3. How We Use Your Information

We use your personal information to:

  • Verify identity and eligibility to rent vehicles

  • Process bookings and payments

  • Deliver vehicles to the requested location

  • Communicate regarding reservations, deliveries, and support

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

  • Prevent fraud and ensure the safety of our vehicles

4. Vehicle Delivery & Location Data

As Krascom Enterprise Ltd operates on a delivery-only basis, we collect delivery addresses solely for the purpose of:

  • Delivering and collecting rental vehicles

  • Coordinating logistics and scheduling

We do not use delivery location data for tracking beyond what is necessary to complete the rental service.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

  • Payment processors

  • Insurance providers (when required)

  • Legal or regulatory authorities when required by law

  • Service providers assisting with vehicle delivery or operations under confidentiality agreements

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill rental services

  • Meet legal, accounting, or regulatory obligations

  • Resolve disputes or enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (subject to legal requirements)

  • Withdraw consent where applicable

Requests can be made using the contact details below.

9. Cookies & Online Data

If you use our website, we may use basic cookies or analytics tools to improve site functionality and user experience. These do not collect sensitive personal data.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date. Continued use of our services indicates acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Krascom Enterprise Ltd
Email: info@krascomrentals.com

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